FAQ

What type of internet solution do I need for my caravan?

The best solution depends on where you travel, the devices you connect and the available mobile coverage. Use our Finder to discover the perfect solution for you.

Can I connect multiple devices to an RV Wi-Fi router?

Yes! Up to 20 works great.

Will a 4G or 5G router work in remote Australia?

Performance depends on mobile network coverage, terrain, antenna setup and your service provider. We recommend contacting your provider for a coverage map to see coverage areas.

Can I use Starlink with my caravan?

Yes, use the Finder to work out what suits you best.

Can I combine Starlink with mobile internet?

Yes, our DishyDock System is perfect to integrate both. Use the Finder to work out your best system.

Do I need a professional installer?

We recommend using an auto electrician to install electrical systems.

Where can I find product setup instructions?

They can be found either through the QR codes on some of our products or through our User Guide tab

How long will delivery take?

We ship within 1-2 days of receiving your order and ship through Australia Post. Shipping is available either through regular or express options from Melbourne.

How can I get help with an existing order?

Use our contact form and include your order number so our team can locate the relevant information.

What is your returns policy?

Please review the current returns policy for eligibility, timeframes and return instructions.