FAQS
Do I have to sign up to a mobile phone contract?
No, RV WIFI+ comes with a Telstra Sim starter kit. You can use this or purchase another from your choice of data providers. You only pay for the time/data you use, and have nothing to pay when you are at home – between adventures.
Does it work everywhere?
RV WIFI+ works with the a number of data providers including Telstra, Vodafone and Optus to name a few. Choose the provider that suits you best. And whilst coverage is not everywhere, coverage will extend to most places most people will take their caravan or motorhome.
How do I set my Wi-Fi password?
Step by step instructions in the user guide – download here
How is RV WIFI different to hot spotting my phone, or a “pocket device”?
The RV Wi-Fi solution has been created with the specific needs of Australian Caravan and motorhome community. The differences are as follows:
- Wired in to the 12V supply of the van, so no chargers to look after or lose
- Superior Wi-Fi coverage – typically 50 metres or more from the Caravan/Motorhome
- The RV WIFI router Software has been developed with the Australian travelling holiday in mind
- No bill shock – no impact to your phone data plan.
Do I have to set up my antenna when I arrive?
No, the antenna is a set and forget, no need to mess around with setup when you arrive.
How does RV Wi-Fi compare to Satellite Wi-Fi
Cost – Satellite data can cost as much as $2 per minute, this is beyond the pale for most people who want mobile Wi-Fi the use social media to keep in touch with friends and family, or to stay in touch with the office. RV WIFI is $30-$50 for a month for most people depending on usage.
Does RV Wi-fi work with streaming video services such as YouTube or NetFlix?
Yes, it has been tested with two concurrent movies for two different iPads whilst moving on the road and did not skip a beat. –Note each movie can use between 500MB – 1GB of data.
